blog

8
Jan

Burn Injury Liability in Restaurants

In 1994, fast food giant McDonald’s found itself at the center of a major lawsuit stemming from something seemingly small: a really hot cup of coffee. The complaint arose from a customer who claimed they were severely burned from the temperature of a cup of coffee served to them at McDonald’s. However, the claimant was in fact injured from a

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18
Dec

Protecting the Hospitality Industry Against Gas Hazards

For restaurants, bars, and cafes, getting a bad Yelp review or unfavorable local social media buzz can cut into the flow of business and the potential for new customers to come in. From undercooked food to rude wait staff to claims related to slips and falls or burnt tongues, no restaurant can afford bad press. But when it comes to

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11
Dec

Preparing Restaurants for Snow, Ice, and Other Winter Weather

In many parts of the country, snow, heavy rains, sleet, and ice have already made landfall and are only expected to continue through the winter. In places like Colorado, California, Chicago, and Detroit, heavy snowfall is upending some business operations, putting everything from freight deliveries to pizza deliveries behind schedule. But this can be expected every year around this time,

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4
Dec

The Importance of Accessibility in Restaurants and the Hospitality Sector

For restaurants, creating a great menu and an equally great environment for guests are two of their top priorities. But creating a great environment for all guests, including those with disabilities, should be a basic goal for every restaurant. However, for those with disabilities, whether they’re physical, mental, or otherwise, restaurant accessibility may be lacking in some places. Lack of

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20
Nov

The Importance of Products/Completed Operations Coverage in the Hospitality Industry

It’s a restaurant owner’s worst nightmare: someone eats at their establishment, a day or two goes by, and they have a reaction to something they ate and/or drank. All the customer has to do is trace it back to the time they spent at that eatery and then file a costly claim for food poisoning. For restaurant and hospitality clients,

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13
Nov

Addressing Staffing Issues in the Hospitality Sector

Three are many indicators that point to a strong or surging economy. One of those is when Americans are packing their bags and hitting the road, air, or seas for travel and trips around the country or globe. And while this is great for everything from hotels to restaurants to tourism spots in travel destinations, it’s putting a hinder on

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6
Nov

How to Perform a Nightclub Risk Assessment

Nightclubs are great spots for celebrating the weekend after a long, stressful week. With hit music playing and colorful environments, nightclubs are perfect for getting out with friends and letting loose. But for owners and operators of nightclubs, they can quickly turn into moving liabilities. From fire hazards to overcrowding to the general safety and well-being of patrons, nightclubs, like

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23
Oct

Crowd Violence in Music Venues: Warning Signs and How to Stop It

Concertgoers and nightclub patrons looking to hear some of their favorite music or have a great night out with friends don’t go into it expecting the worst to happen. Whether attending a performance at a stadium, an outdoor music festival, or a smaller music venue, people have a right to feel safe and secure. Concert facilities and other music venues

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16
Oct

The Most Common Problems Faced by Live Music Venues

For concertgoers visiting a live music venue for a great show, they probably don’t see what’s going on behind the scenes. Getting a ticket and showing up on time is all the patron has to do to see their favorite artists. But for those who run a music venue, there’s a world of challenges that face them on a daily

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