A Guide to Handling Customer Complaints at Your Restaurant

Excellent customer service is crucial in the hospitality industry. A restaurant’s top objectives may be the quality of the food and the ambience, but disregarding the needs of the consumer may hurt sales. Even more so in the social media age, a few unfavourable online reviews might possibly harm your restaurant’s reputation for a very Read More

How to Offer the Perfect Customer Experience at Your Bar

Rethinking the patron experience at your bar is one strategy you can use to make your bar stand out from the competition. Customers today increasingly demand that businesses personalize their offerings to their specific preferences while also offering them something more. As a result, numerous bars are searching for novel approaches to tailor the overall Read More

How to Get Your Event Protected Against Legal Liabilities?

Every year, over 40 million lawsuits are filed in America for many reasons. Any business can be sued by customers, partners, employees, and investors. The same applies to organizations that plan special events. It’s best to learn available insurance options and tailor a plan specifically for your event. How Can the RMS Insurance Hospitality Program Read More

How Can Event Insurance Policy Minimize Your Liability Exposure?

For your event to succeed, there are certain preventive measures you have to implement beforehand. For example, everyone’s safety at the venue should be a top priority. However, unforeseeable mishaps can still occur despite your meticulous planning. Keep reading to understand how event insurance can protect you against liability. What Is Event Insurance? Event insurance Read More

5 Important Benefits of Hospitality Insurance

Hotels, restaurants, and taverns offer what is referred to as hospitality services. These types of businesses incur additional types of risk over and above what other businesses do. Hospitality insurance policies are written to cover these unique risks and help businesses protect themselves from financial loss if an accident occurs. Hospitality businesses incur a variety Read More