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22
Jan
Restaurant Accessibility: Don’t Forget About the Gift Cards
Restaurant gift cards have been rising in popularity among holiday shoppers over the years and it doesn’t seem to be trending down at any point. And while some people are opting for digital gift cards where recipients can use that value online, especially for mobile food ordering, using the cards at a restaurant is still commonplace. But with this rise
15
Jan
Wage and Hour Lawsuits: A Rapidly Rising Restaurant Risk Exposure
One of the hot button issues that have been debated about on stage at recent democratic presidential debates is the topic of the country’s approach to minimum wage. Currently, the federal minimum wage in the United States sits at $7.25/hour, compared to a $15/hour proposal by candidate Sen. Bernie Sanders (D-VT). The one industry in the middle of this debate
8
Jan
Burn Injury Liability in Restaurants
In 1994, fast food giant McDonald’s found itself at the center of a major lawsuit stemming from something seemingly small: a really hot cup of coffee. The complaint arose from a customer who claimed they were severely burned from the temperature of a cup of coffee served to them at McDonald’s. However, the claimant was in fact injured from a
18
Dec
Protecting the Hospitality Industry Against Gas Hazards
For restaurants, bars, and cafes, getting a bad Yelp review or unfavorable local social media buzz can cut into the flow of business and the potential for new customers to come in. From undercooked food to rude wait staff to claims related to slips and falls or burnt tongues, no restaurant can afford bad press. But when it comes to
11
Dec
Preparing Restaurants for Snow, Ice, and Other Winter Weather
In many parts of the country, snow, heavy rains, sleet, and ice have already made landfall and are only expected to continue through the winter. In places like Colorado, California, Chicago, and Detroit, heavy snowfall is upending some business operations, putting everything from freight deliveries to pizza deliveries behind schedule. But this can be expected every year around this time,
4
Dec
The Importance of Accessibility in Restaurants and the Hospitality Sector
For restaurants, creating a great menu and an equally great environment for guests are two of their top priorities. But creating a great environment for all guests, including those with disabilities, should be a basic goal for every restaurant. However, for those with disabilities, whether they’re physical, mental, or otherwise, restaurant accessibility may be lacking in some places. Lack of
20
Nov
The Importance of Products/Completed Operations Coverage in the Hospitality Industry
It’s a restaurant owner’s worst nightmare: someone eats at their establishment, a day or two goes by, and they have a reaction to something they ate and/or drank. All the customer has to do is trace it back to the time they spent at that eatery and then file a costly claim for food poisoning. For restaurant and hospitality clients,
13
Nov
Addressing Staffing Issues in the Hospitality Sector
Three are many indicators that point to a strong or surging economy. One of those is when Americans are packing their bags and hitting the road, air, or seas for travel and trips around the country or globe. And while this is great for everything from hotels to restaurants to tourism spots in travel destinations, it’s putting a hinder on
6
Nov
How to Perform a Nightclub Risk Assessment
Nightclubs are great spots for celebrating the weekend after a long, stressful week. With hit music playing and colorful environments, nightclubs are perfect for getting out with friends and letting loose. But for owners and operators of nightclubs, they can quickly turn into moving liabilities. From fire hazards to overcrowding to the general safety and well-being of patrons, nightclubs, like