Ultimately, consumers will judge their experience based on how your staff interacts with them. It is best to have freshly prepared, cold, and ready-to-use ice, mixers, and garnishes.
You can improve customer service at your bar in several ways. How your bartenders interact with customers reflects the character of your establishment, affecting how they feel about their visit.
You can establish a personal connection with your audience by uploading videos of how a drink is prepared, food is made, and other behind the scene moments.
Once you carefully consider the customer journey, perfect your bar setup, and work on enhancing the entire customer experience, you’ll be surprised at how those five-star online reviews can help you attract even more customers.